ITIL® 4 Direct Plan and Improve (DPI)
Designed for IT and digital managers of all levels who are involved in planning and aligning work to organisational strategy while developing and continually improving a team or service.
More info about our ITIL® coursesWhy choose the ITIL® 4 Direct Plan and Improve (DPI)?
ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, support organisational change management, while measuring progress and ensuring continuous improvement.
You’ll also be able to utilise effective communication principles to build collaboration across cross-functional multidisciplinary teams.
ITIL® 4 Direct Plan and Improve (DPI) forms 1 of 4 modules required to achieve Managing Professional (MP) designation.
All ITIL® Online courses on this page are offered by ILX Group an ATO of AXELOS Limited.
Course Guide
The key facts about your online training
Certification: ITIL®4 Direct Plan and Improve (DPI)
Study time: 14 hours
Vendor: ITIL®
Student support: StudentCare™, Career Services and expert mentoring
Prerequisites: ITIL® v4 Foundation
Assessment: 1 x 90 minute exam, 40 questions. Also includes practice exam and questions
Resources: Internet access and email
Ideal for: Anyone looking to understand and improve their understanding of IT’s role in business strategy
