ITIL® v4 Foundation
Learn how to standardise IT services and processes to boost efficiency within an organisation
More info about our ITIL® coursesWhy choose the ITIL® v4 Foundation?
This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy.
The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies.
ITIL® 4 now provides a brand new digital operating model. It assesses the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.
All ITIL® Online courses on this page are offered by ILX Group an ATO of AXELOS Limited.
Course Guide
The key facts about your online training
Certification: ITIL® v4 Foundation
Study time: 20-30 hours
Vendor: ITIL®
Provider: Balance Global, accredited by PeopleCert Examination Institute
Student support: StudentCare™, Career Services, and expert mentoring
Prerequisites: None
Assessment: 1 x 60 minute exam (included), 40 questions. Also includes practice exam and questions
Resources: Internet access and email
Ideal for: IT Project Co-Ordinator, IT Project Support, Help Desk Engineer, Project Management Assistant, Service Desk Manager, Project Scheduler, IT Project Manager, IT Operations Manager
